Sara S. M. Or

• Numerous clients in setting up banking, securities, insurance and other regulated businesses. In these cases, her input would include advising clients on how to structure the activities having regard to the licensing and regulatory implications (including the scope of permitted activities and exemptions), handling and seeing through the licence applications, preparing standard client agreements and account opening documentation, advising on ongoing compliance requirements, helping clients handle and address complaints from customers, and providing advice and assistance in connection with enquiries, inspections or investigations by regulators.
• Banking groups in intra-group reconciliation and reorganization of regulated businesses, including surrendering licences and registration to the regulators.
• A number of banks and banking groups in closing down business and surrendering licences and registration to the regulators during the global financial crisis.
• Banks that distributed Lehman Minibonds and provided advice on a number of aspects, including, handling customer complaints, reviewing internal control procedures and compliance audit, revising sales materials and compliance manuals, attending interviews of bank staff by regulators, assisting banks in negotiation with regulators on the re-purchase arrangement, and working with public relations teams and agencies on reputation management.

Investment Products

Advised:

• Financial institutions on the regulatory requirements on sale of investment products to the public, including available exemptions.
  

Personal Data Privacy

Represented:

• Financial institutions, which make up a major class of data user constantly under public scrutiny, regarding personal data privacy requirements, and their implications on daily operations and outsourcing arrangements.
• Hong Kong Association of Banks in responding to the public consultation on the past legislative reviews and amendments of the Personal Data (Privacy) Ordinance, and on the sharing of consumer credit data including mortgage data.
• Data users in different industry sectors (including banks and financial institutions, land developers, utilities companies, retail service providers, and clubs and associations) on the requirements under the Personal Data (Privacy) Ordinance including, in particular, the heightened regulation on the use of personal data in direct marketing.
  

Acquisition and Disposal of Financial Business

• Handles acquisitions and disposals of financial business from time to time. In these cases, her input would include advising on the regulatory requirements and the respective obligations on buyer and seller, preparing sale and purchase agreement and related documentation, advising client on the negotiation with the counterparty, and preparing necessary notice or consent documentation with respect to the seller's customers.